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Libra gives you AI assistance directly in Outlook. Summarize long email threads, draft responses, and get help with your emails without leaving your inbox.
Libra mascot summarizing
Get caught up quickly on long email threads. Libra summarizes the key points and decisions so you do not have to read every message. Helpful when catching up on lengthy chains, preparing for meetings, or briefing colleagues.

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Chat with Email Threads

Libra lets you have a conversation about any email thread. Ask questions, request summaries, or get specific information extracted from the conversation.
1

Open the email

In Outlook, open the email thread you want to work with.
2

Open the Libra panel

Click the Libra icon in your toolbar.
3

Ask your question

Type what you need in the chat field. For example:
  • “Summarize this thread”
  • “What did the client agree to?”
  • “List all deadlines mentioned”
  • “What questions are still open?”
Libra chat field in Outlook
4

Review the response

Libra analyzes the email thread and responds based on your request. Continue the conversation to dig deeper or ask follow-up questions.

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Example Questions

Here are some ways to interact with your email threads:
RequestWhat Libra Returns
”Summarize this thread”Overview with key points, decisions, and action items
”What was decided?”Specific conclusions or agreements from the conversation
”List the action items”Tasks assigned or next steps mentioned
”What questions are unanswered?”Open issues that still need resolution
”What did [person] say about [topic]?”Specific statements from a participant

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Draft a Response

Use Libra to draft email responses based on the conversation context.
1

Open the email thread

In Outlook, open the email you want to respond to.
2

Open the Libra panel

Click the Libra icon in your toolbar.
3

Describe your response

In the chat field, describe what you want to say in your response. For example:
  • “Draft a response confirming the meeting time”
  • “Write a polite decline for this request”
  • “Reply asking for clarification on the deadline”
Libra showing a drafted email response
4

Review and edit

Libra generates a draft response based on the email thread and your instructions. Review the text and make any adjustments needed.
5

Copy to your email

Copy the generated text and paste it into your Outlook reply. Edit as needed before sending.
Include specific details in your request for better results. Instead of “write a response,” try “draft a formal response accepting the proposal but requesting a 2-week extension on the deadline.”

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Privacy Considerations

Email content sent to Libra is processed according to your organization’s data handling policies. Sensitive or privileged communications are handled with the same security as all Libra interactions.

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Tips for Better Results

Make sure the entire email thread is visible. Partial threads produce partial responses.
Instead of broad questions, ask about specific aspects: “What did the client say about the payment terms?” returns more useful information than “Tell me about this email.”
Continue the conversation to get more details. After a summary, you can ask “What exactly was the timeline discussed?” or “Were there any concerns raised?”
For critical information (deadlines, amounts, commitments), verify against the original emails.