Libra subscriptions are managed by your account team — not self-serve. The page below shows you what’s active; changes go through Contact Support, Request changes, or the partner Shop links.
View Plans & Pricing
Compare Libra plans, features, and pricing on our website.
Finding the Subscription page
What’s on the Subscription tab
The page shows every active license your firm holds, grouped by provider.
Libra Licenses
Libra Licenses
Your firm’s base plan (Team, Enterprise, etc.), an Active status badge, the number of licenses included, and a Contact Support button if you need to change anything.
Otto Schmidt Licenses
Otto Schmidt Licenses
The Otto Schmidt modules your firm has purchased, displayed as license-count tags (e.g. “Employment Law (1)”, “Zöller (1)”). A Request changes button opens a request that goes straight to your account team.
Wolters Kluwer Licenses
Wolters Kluwer Licenses
A pointer to the Wolters Kluwer Shop. Click Visit Shop to buy or change content licenses for any WK product (WK Online, InView, LEX, ASPI, One, Sintact, Jogtár, etc.).
Adding or changing licenses
Self-serve checkout is not available on Libra. The path depends on which kind of license you’re adding.| You want to… | Use this |
|---|---|
| Add seats to your Libra plan, upgrade plan tier, or change billing details | Contact Support on the Libra Licenses card |
| Add or remove Otto Schmidt modules | Request changes on the Otto Schmidt Licenses card |
| Buy or change Wolters Kluwer content | Visit Shop — opens the WK Shop in a new tab |
| Question about an invoice, VAT ID, or refund | Email support@libratech.ai |
Once a request is submitted, the change typically lands in your subscription within one business day. Add-on modules billed annually are prorated to your next renewal date.
Common questions
How do I add more users to my team?
How do I add more users to my team?
Click Contact Support on the Libra Licenses card on the Subscription tab. Tell us how many seats you need and we’ll handle it.
What happens when I add licenses mid-cycle?
What happens when I add licenses mid-cycle?
You’re charged a prorated amount for the days remaining until your renewal. Downgrades take effect at the next renewal — no mid-cycle refund.
What happens if my payment fails?
What happens if my payment fails?
Your account team will reach out by email. Access continues during the retry window. If the payment can’t be processed, your firm’s admins are notified before any access changes.
Can I get a refund?
Can I get a refund?
Refunds are handled case-by-case. Email support@libratech.ai within 14 days of the payment.
Is VAT included in the prices?
Is VAT included in the prices?
Prices are listed net (excluding VAT). VAT is added based on your firm’s location at billing time. Business customers in the EU can provide a VAT ID for reverse charge.
How do I update my billing address or VAT ID?
How do I update my billing address or VAT ID?
Email support@libratech.ai with the change. Your account team will update the records and reissue the next invoice with the corrected details.
How do I cancel?
How do I cancel?
Email support@libratech.ai to request cancellation. Your access continues to the end of the current billing period.
Need help?
Contact Support
Reach our team for billing questions or issues.
FAQ
Find answers to other common questions.